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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Autumn A

September 19, 2023

1  out of  5 rating by Autumn A
"What a horrible experience we had with Zach Cellete when buying a new home and trying to get insurance. He has no clue what he’s doing and we were given a different rate every time we talked to him. We are busy people and don’t like doing business over the phone because we want everything in writing for these exact reasons. He doesn’t know how to “reply all” on an email so my partner and I were stuck forwarding emails back an forth which made everything so frustrating. The fact there is no online pay portal in 2023 to pay your insurance bill is ridiculous. He also tried to tell me my current insurance for my auto wasn’t sufficient and I would get my wages garnished from the state if I were in an accident. Clearly he doesn’t understand MN laws. Someone needs to train this kid how to do the job or you’ll lose more customers. We switched back to who we initially wanted to use for insurance and it is over $2000 cheaper a year for home and auto. We should’ve known better when our realtor referred us to this office. It’s just one big circle of scammers."

Kevin Booth

August 29, 2023

5  out of  5 rating by Kevin Booth
"I have nothing but good things to say about Kelli Swart and her team at State Farm. When I was shopping for Auto and Renter's Insurance, I was initially concerned because reviewers had complained about State Farm's customer service. Kelli's team (specifically Avery, Char, and Zach) have been an absolute pleasure to work with. They are very responsive and turn around all requests I have had very quickly. I recently moved apartments and had to go through multiple iterations of policy adjustments due to the apartment's guidelines. Avery was very patient and responsive through the entire process and quickly turned around each iteration of the policy that I needed. I can't say enough how good this team is. I highly recommend them to anyone who is looking for insurance."

Steve Thompson

August 25, 2023

5  out of  5 rating by Steve Thompson
"Kelly and Charlaine worked extremely hard to make sure I was taken care of and turned my nightmare of a stressful situation into a positive! Thank you!!"

Julia Metzger

August 23, 2023

5  out of  5 rating by Julia Metzger
"Very professional and helpful. Thank you for all the help. Avery was very professional and help save us on our rider policy."

Kaitlyn Perlinger

August 21, 2023

5  out of  5 rating by Kaitlyn Perlinger
"Avery and the rest of team are great! They are always responsive and helpful with answering any questions and taking the time to explain everything thoroughly!"

Imteaz Osmani

August 18, 2023

5  out of  5 rating by Imteaz Osmani
"Excellent service. They reimbursed me the road site assistance bill too fast. Besides, their state minimum amount of insurance premium per month is very reasonable."

Marc Carr

August 8, 2023

5  out of  5 rating by Marc Carr
"Great prices and easy to work with!"

Brooklyn Cellette

August 1, 2023

5  out of  5 rating by Brooklyn Cellette
"Zach was very informative and professional as we discussed life insurance options and the need for an umbrella policy! Thanks State Farm!"

Jim Metzger

July 28, 2023

5  out of  5 rating by Jim Metzger
"Avery provided awesome service, quick turn around and saved me $500. Highly recommend Avery for all your insurance needs!!"

Avery Metzger

July 27, 2023

5  out of  5 rating by Avery Metzger
"Kelli and the team are super knowledgeable and are always there to help out!"

TJ Conrad

June 29, 2023

5  out of  5 rating by TJ Conrad
"Kelli is the best agent ever hands down! This is the only place I will go for my insurance needs. Kelli and her team took the time to go over everything to make sure my family was well covered. I also saved a good amount of money too. Thanks Kelli, you’re the best!"

Country Girl

June 29, 2023

5  out of  5 rating by Country Girl
"Avery Metzger, proved he is very knowledgeable in his profession. He made sure I had the best deals and a quality homeowner and auto insurance. I highly recommend him! He look very good care of us."


June 28, 2023

5  out of  5 rating by Metzgee
"Avery answered all my questions, helped me save money and made sure that I am properly protected."

Kelly Willette

June 12, 2023

5  out of  5 rating by Kelly Willette
"Quick, painless, friendly, and saved me some money! How can you beat that??"

Justin Sebens

June 9, 2023

5  out of  5 rating by Justin Sebens
"Zach was really helpful and worked to get all of the information upfront to minimize the need to be on the phone setting everything up. He helped answer all of my questions in a timely manner."

Lorie Wosmek

June 6, 2023

5  out of  5 rating by Lorie Wosmek
"Excellent, friendly, professional service!"

Alex Metzger

May 31, 2023

5  out of  5 rating by Alex Metzger
"Very pleased with our experience. Avery and his team were very helpful and responsive with all our questions and concerns throughout the process!"

Matt Perlick

May 31, 2023

5  out of  5 rating by Matt Perlick
"The staff at Kelli Swart's office are friendly and reliable! I appreciate that someone always answers the phone when I call to make changes to my auto policies. They recently helped my wife and I get life insurance. The process was quick and easy. Thanks guys!"

andy green

May 26, 2023

5  out of  5 rating by andy green
"When my wife Hannah and I sat down with Char we found out how reasonable disability insurance can be. As this is not something that is offered at my wife's job it was a no brainer. Thanks for taking the time char!"

Max koch

May 25, 2023

5  out of  5 rating by Max koch
"Very helpful and always is available!"

Review S

May 25, 2023

5  out of  5 rating by Review S
"Super friendly and informative!"

Chris Smothers

May 24, 2023

5  out of  5 rating by Chris Smothers
"Very detailed oriented, making sure I had the correct coverage for home, boat, autos etc After a couple of years with Kelli and her team they continue to take care of me quickly and professionally and I have continued to get the best rates around. Char took very good care of me when I had to replace a windshield this spring. Love what they do for the Roger’s community"

Brandi Palmberg

April 27, 2023

5  out of  5 rating by Brandi Palmberg
"Char is THE BEST. The entire team is fantastic; every single one of them has been here for my husband & I throughly, actively, and with the most care. Kelli, Char, & their entire staff - they go above & beyond. I was always stressed about doing insurance things without my father’s help, but he has been with them as well for years. Always a great conversation too, Char answers my endless questions and does it without any issue. Thank you to all of you, I highly recommend ☺️☺️☺️"

G Noname

April 27, 2023

5  out of  5 rating by G Noname
"This office Kelli Stewart is AWESOME 👌👏! They take caring ❤ to another level. They try and find what works as far as deals and everything! I've been with state farm for about 8 years. And haven't been disappointed yet! Thank you guys for ALWAYS going above and beyond! Let's do 8 more years together and more!!! Kelly, Char the whole team!!"

Paul Hadden

April 5, 2023

5  out of  5 rating by Paul Hadden
"The process of switching and signing up was simple and fast"