Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Rucker

Matthew Rucker

November 1, 2024

5  out of  5
rating by Matthew Rucker
"Always helpful, professional and friendly."
Profile photo of Andrew “Chai” Bakken

Andrew “Chai” Bakken

October 30, 2024

5  out of  5
rating by Andrew “Chai” Bakken
"Nothing BUT Amazing help, service and friendly to talk to."
We responded:
"Andrew, thank you for your 5-star review. We love to hear you are receiving amazing help. We strive to make sure every one of our customers is helped and gets the best service. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
Profile photo of Ellie Christian

Ellie Christian

June 18, 2024

5  out of  5
rating by Ellie Christian
"We love working with Kelli and her team! They have great rates and quick to respond to any questions and quotes!"
We responded:
"Ellie, Thank you for the 5-star review. We appreciate customer's feedback. We love working with you on your home and auto needs and happy to provide speedy quotes and responses. "
Profile photo of Ashley Schouveller

Ashley Schouveller

April 30, 2024

5  out of  5
rating by Ashley Schouveller
"Zach was so quick and helpful when I contacted him to get new auto & home policy quotes. We are saving a lot of money each month switching to State Farm!"
We responded:
"Ashley, thank you for the 5-star review. Zach is pretty great and strives to provide quick and helpful service. We are so happy you are getting a better value on your insurance for your home and auto. "
Profile photo of Lisa Zamberletti

Lisa Zamberletti

March 20, 2024

5  out of  5
rating by Lisa Zamberletti
"My experience was great. It was quick and easy to switch my home and auto policies and I got a better price."
We responded:
"Lisa, thank you for the 5-star review. We love hearing the process to switch your home and auto insurance was quick and easy. Getting a better value is always great! Look forward to working with you."
Profile photo of Tinna Ross

Tinna Ross

March 12, 2024

5  out of  5
rating by Tinna Ross
"Kelli and her team are top notch. They are very professional, informative and friendly. Highly recommend using this agency for all your insurance needs. They were able to find a plan for our special needs son that other agencies denied him based on his autism."
We responded:
"Tinna, thank you for the 5-star review. We appreciate your feedback and love helping you with your home and auto insurance needs. "
Profile photo of Karen McCoy

Karen McCoy

March 8, 2024

5  out of  5
rating by Karen McCoy
"I have worked with Charlaine on Kelli Swarts team, and OMG she was wonderful. She answered all my questions and helped me even save some money on my policies. Highly, recommend her to anyone. So go see her. Thanks for everything Char."
We responded:
"Karen, thank you for the 5-star review. We appreciate customers feedback. Char is pretty amazing! We are so happy we were able to provide a great value on your insurance. We look forward to working with you in the future."
Profile photo of John & Christi Tullbane

John & Christi Tullbane

February 29, 2024

5  out of  5
rating by John & Christi Tullbane
"Kelli’s team has been great as we transitioned to State Farm. Our customer lead, Jiair, was phenomenal at customer service, working diligently to find insurance options that work for our family and saved us a lot of money!"
We responded:
"John and Christi, thank you for the 5-star review. We appreciate your feedback. We think Jiair is phenomenal as well:) We are happy we were able to provide a great value on your insurance."
Profile photo of Daniel Olson

Daniel Olson

February 29, 2024

5  out of  5
rating by Daniel Olson
"Just signed a life insurance policy through Zach. I would highly recommend Zach & the team at Kelli Swart’s office, great experience and very knowledgeable."
We responded:
"Daniel, thank you for your review. We appreciate customer feedback."
Profile photo of Andrew Benson

Andrew Benson

February 23, 2024

5  out of  5
rating by Andrew Benson
"Kelli and her team are top notch. They have excellent communication and only care about helping the client. I have worked with many agents, but none compare! keep up the great work!"
We responded:
"Andrew, thank you 5-star review. We strive to provide the best communication with our clients and vendors we work with on claims. "
Profile photo of Zach Odegard

Zach Odegard

February 2, 2024

5  out of  5
rating by Zach Odegard
"I worked with Zach Cellette. He did a great job making sure I got the coverage I need. Best rates around. His team is saving me money. Would recommend getting a quote ASAP."
We responded:
"Zach, thank you for your 5-star review. We agree Zach is great. We are happy you got a better value on your auto insurance."
Profile photo of Mitchel Hosley

Mitchel Hosley

January 31, 2024

5  out of  5
rating by Mitchel Hosley
"Very easy to work with and quick response times!"
We responded:
"Mitchel, thank you for your 5-star review. We are happy to hear you viewed the process as quick and easy. Have a great day!"
Profile photo of Alexis Gomez

Alexis Gomez

January 18, 2024

5  out of  5
rating by Alexis Gomez
"TJ helped us and he was a total rock star! Kelli and her team were great to me and my family! We are happy to be part of their team and now they service us with insurance. We saved good money 👍🏼 great work! And go see TJ. We also got some cool mugs"
We responded:
"Alexis, thank you for the 5-star review. We love working with you and your family on your home, business and auto insurance needs. "
Profile photo of Andres Eduardo Gomez Herrera

Andres Eduardo Gomez Herrera

January 18, 2024

5  out of  5
rating by Andres Eduardo Gomez Herrera
"Awesome team! Ask for TJ, great guy to work with. Amazing customer service! Very happy with everything. He was able to help us with all our needs"
We responded:
"Andres, thank you for your 5-star review. We agree TJ is great to work with. We are happy to hear we could help you with all of your insurance needs and look forward to continuing working with you. "
Profile photo of Tammy Latour

Tammy Latour

January 16, 2024

5  out of  5
rating by Tammy Latour
"Called in to change a vehicle. Fast service. Very pleasant to talk with. Gave us some info on other products we are looking into. Very happy with Kelly and her team"
We responded:
"Tammy, thank you for your 5-star review. We strive to provide quick and accurate service on auto insurance. Have a great day!"
Profile photo of narhabraham

narhabraham

January 16, 2024

5  out of  5
rating by narhabraham
"Excellent customer service and care. They go the extra mile to reach your satisfaction. T.J was awesome."
We responded:
"Thank you for your 5-star review. We strive to provide excellent customer service. We agree TJ is pretty awesome. "
Profile photo of Kaycee Russ

Kaycee Russ

January 12, 2024

5  out of  5
rating by Kaycee Russ
"They are so helpful, quick, personal, and efficient! Been with them for years without a single issue."
We responded:
"Kaycee, thank you for your 5-star review. We appreciate the feedback. We also appreciate your continued business. We strive to be quick and helpful with our customer's auto and home insurance needs. "
Profile photo of Kathy Ruppe

Kathy Ruppe

January 12, 2024

5  out of  5
rating by Kathy Ruppe
"Char is amazing ! Very prompt and knowledgeable. Love working with her."
We responded:
"Kathy, thank you for your 5-star review. We agree Char is amazing! We love helping you with your home and auto insurance needs. "
Profile photo of Todd Gapinski

Todd Gapinski

December 28, 2023

5  out of  5
rating by Todd Gapinski
"Great experience with everything!"
We responded:
"Todd, thank you for your 5-star review. We are happy to hear the experience was great."
Profile photo of Lourdes Torres Lulu

Lourdes Torres Lulu

December 1, 2023

5  out of  5
rating by Lourdes Torres Lulu
"Jiair Nelson very professional and respectful agent, very satisfy. Thank you so much"
We responded:
"Lourdes, thank you for your 5-star review. We agree Jiair is very professional and helpful. We look forward to helping you with your insurance needs."
Profile photo of Kara Thorson

Kara Thorson

November 8, 2023

5  out of  5
rating by Kara Thorson
"Zach was friendly and knowledgeable! Thank you!"
We responded:
"Kara, thank you for your 5-star review. We are happy to hear Zach was helpful and provided great service."
Profile photo of chris crust

chris crust

November 5, 2023

5  out of  5
rating by chris crust
"Char made the entire process of switching our policies seamless and simple. She is knowledgeable and professional and answered all of my questions while taking extra time to explain things I now realize I hadn’t previously fully understood. I couldn’t be happier with the customer service, and on top of all that we are saving a TON of money!!"
We responded:
"So happy to hear you are saving money! We think Char is pretty great as well. Thank you for the great review!"
Profile photo of Melissa Hunt

Melissa Hunt

November 2, 2023

5  out of  5
rating by Melissa Hunt
"Great Insurance team! Especially Char P. Shes great to work with and fun to talk to. Problem solver and thinks outside the box to get the job done."
We responded:
"Melissa, thank you for your 5-star review. Char is amazing and always fun to talk too. We look forward to working with you on your insurance needs. "
Profile photo of Matt Christian

Matt Christian

November 2, 2023

5  out of  5
rating by Matt Christian
"TJ WAS WONDERFUL THROUGHOUT THE WHOLE PROCESS, HE WENT ABOVE AND BEYOND FOR ME AND I RECOMMEND HIM TO EVERYONE. GREAT GUY"
We responded:
"Matt, thank you for your 5-star review. We think TJ is wonderful as well. "
Profile photo of Melissa Nelson

Melissa Nelson

November 1, 2023

5  out of  5
rating by Melissa Nelson
"Kelli and her staff were great! They got me home and auto insurance and were able to answer all of my questions."
We responded:
"Melissa, thank you for your 5-star review. We appreciate your feeback. We are happy to hear we were able to provide a better value on your home and auto insurance. "