Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ellis Cuabo

Ellis Cuabo

July 7, 2025

5  out of  5
rating by Ellis Cuabo
"I appreciate Kelli’s helpful and prompt assistance with my auto and condo policies."
Profile photo of Mebunkeryou

Mebunkeryou

July 3, 2025

5  out of  5
rating by Mebunkeryou
"We have been working with Charlaine for a few years now. Great communication and even better rates!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Thomas Hoang

Thomas Hoang

July 3, 2025

5  out of  5
rating by Thomas Hoang
"Eric has been super helpful! He made sure to help me with walking through everything making it nice and easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Tex Cuabo

Tex Cuabo

July 2, 2025

5  out of  5
rating by Tex Cuabo
"Responsive and easy to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Jamie Reiter

Jamie Reiter

July 1, 2025

5  out of  5
rating by Jamie Reiter
"Fast and very courteous service. Zach looked at all my options and policies to get my lowest prices! Thank you!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Brian Harapat

Brian Harapat

June 30, 2025

5  out of  5
rating by Brian Harapat
"Kelli and her team are always easy to contact, responsive, and helpful. Great service again today from Ahmyah and Char - thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Bruce

Bruce

June 13, 2025

5  out of  5
rating by Bruce
"Morissa did a great job supporting my quote and answering all my questions, and providing me good savings from my previous low cost insurance provider. Thank you, Morissa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Ceara Holland-Felepe

Ceara Holland-Felepe

May 14, 2025

5  out of  5
rating by Ceara Holland-Felepe
"State Farm has been amazing! Affordable rates, friendly agents, and super easy claims process. I feel confident knowing they’ve got my back. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Craig J

Craig J

May 7, 2025

5  out of  5
rating by Craig J
"I had a very good experience with this agency. Zach was personable, patient, calm and helpful. I saved money over Progressive on my home and auto, with better coverage. What more could I ask for!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Darlene Benson

Darlene Benson

April 25, 2025

5  out of  5
rating by Darlene Benson
"Kelli Swart and other people working in this office are so helpful, accommodating and willing to answer any question. State Farm can be proud of them"
Profile photo of skrapy 43

skrapy 43

April 24, 2025

5  out of  5
rating by skrapy 43
"I signed up with this insurance company about a year ago. They’ve helped me out every step of the way easy to make payments to easy to talk to and very very helpful. I strongly recommend them. The entire staff is very friendly always there to help you.."
Profile photo of Gabby Rengel

Gabby Rengel

April 16, 2025

5  out of  5
rating by Gabby Rengel
"Such great service! Was able to get my monthly costs down significantly even with comparable coverage. Very nice agents who work quickly and efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ethan Aakre

Ethan Aakre

February 28, 2025

5  out of  5
rating by Ethan Aakre
"Ahmyah did a great job!!"
We responded:
"Thank you for your 5-star review! We agree Ahmyah is pretty great! We are happy we could help you with your car, renters and life insurance needs. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Anh V Hoang

Anh V Hoang

February 27, 2025

5  out of  5
rating by Anh V Hoang
"I had an excellent experience working with Ahmyah for my insurance needs."
We responded:
"We’re honored by your positive feedback! We agree Ahmyah is an excellent team member. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Adam Beck

Adam Beck

February 12, 2025

5  out of  5
rating by Adam Beck
"Amazing service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance for your auto, home and umbrella. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Colton Porter

Colton Porter

February 5, 2025

5  out of  5
rating by Colton Porter
"TJ was very helpful throughout the entire process. His emails were thorough and informative and he always kept in contact with prompt responses. TJ helped my family with saving money on home and auto while keeping the same coverages and on top of that helped us with our first mortgage protection/life insurance policy."
We responded:
"Thank you for taking the time to share your thoughts! We agree, TJ is great! We are happy he was able to help you with your Auto, Home and Life insurance. If you ever have any questions or need assistance, we’re here to help! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Halima Abdi

Halima Abdi

January 10, 2025

1  out of  5
rating by Halima Abdi
"Kelly agency is a man named Tj with out telling me he get off my car ensurence and he charged me the first month and was driving my car with our ensurence I knew I have state farm ID car tell I download the app and we have only one car. Very Very bed that agency tj"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
Profile photo of Elliot Kessel

Elliot Kessel

January 6, 2025

5  out of  5
rating by Elliot Kessel
"Excellent customer service, good prices"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of James Lohmer

James Lohmer

December 16, 2024

5  out of  5
rating by James Lohmer
"I had an exceptional experience working with Jiair Nelson at Kelly Swart's State Farm branch. A good friend referred me to Jiair after my rate through West Bend increased over $1,500. Not only was he able to save me a good chunk of change for the exact same home and auto coverage, his professionalism and knowledge about insurance policies were evident as he patiently explained my options and helped me choose the best coverage for my needs. Jiair's attention to detail and dedication to providing top-notch customer service truly set him apart. He took the time to answer all my questions, ensuring I fully understood my policy and felt confident in my decisions. His genuine care about making sure me and my family were sufficiently covered was apparent in every interaction. Throughout the process, Jiair was always accessible and responsive, making sure I had everything I needed. His positive attitude and friendly demeanor made the entire experience pleasant and stress-free. I am incredibly grateful for his assistance and would highly recommend Jiair Nelson to anyone looking for an outstanding insurance representative. Thank you, Jiair, for going above and beyond! You have earned my trust and loyalty."
We responded:
"We’re thankful for your feedback! We think Jiair is amazing. We are so happy to hear he was able to help you with your home and auto insurance and also saved you money. We look forward to working you and thank you for your business. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
Profile photo of Matthew Rucker

Matthew Rucker

November 1, 2024

5  out of  5
rating by Matthew Rucker
"Always helpful, professional and friendly."
Profile photo of Andrew “Chai” Bakken

Andrew “Chai” Bakken

October 30, 2024

5  out of  5
rating by Andrew “Chai” Bakken
"Nothing BUT Amazing help, service and friendly to talk to."
We responded:
"Andrew, thank you for your 5-star review. We love to hear you are receiving amazing help. We strive to make sure every one of our customers is helped and gets the best service. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
Profile photo of Ellie Christian

Ellie Christian

June 18, 2024

5  out of  5
rating by Ellie Christian
"We love working with Kelli and her team! They have great rates and quick to respond to any questions and quotes!"
We responded:
"Ellie, Thank you for the 5-star review. We appreciate customer's feedback. We love working with you on your home and auto needs and happy to provide speedy quotes and responses. "
Profile photo of Ashley Schouveller

Ashley Schouveller

April 30, 2024

5  out of  5
rating by Ashley Schouveller
"Zach was so quick and helpful when I contacted him to get new auto & home policy quotes. We are saving a lot of money each month switching to State Farm!"
We responded:
"Ashley, thank you for the 5-star review. Zach is pretty great and strives to provide quick and helpful service. We are so happy you are getting a better value on your insurance for your home and auto. "
Profile photo of Lisa Zamberletti

Lisa Zamberletti

March 20, 2024

5  out of  5
rating by Lisa Zamberletti
"My experience was great. It was quick and easy to switch my home and auto policies and I got a better price."
We responded:
"Lisa, thank you for the 5-star review. We love hearing the process to switch your home and auto insurance was quick and easy. Getting a better value is always great! Look forward to working with you."
Profile photo of Tinna Ross

Tinna Ross

March 12, 2024

5  out of  5
rating by Tinna Ross
"Kelli and her team are top notch. They are very professional, informative and friendly. Highly recommend using this agency for all your insurance needs. They were able to find a plan for our special needs son that other agencies denied him based on his autism."
We responded:
"Tinna, thank you for the 5-star review. We appreciate your feedback and love helping you with your home and auto insurance needs. "