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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ethan Aakre

February 28, 2025

5  out of  5
rating by Ethan Aakre
"Ahmyah did a great job!!"
We responded:
"Thank you for your 5-star review! We agree Ahmyah is pretty great! We are happy we could help you with your car, renters and life insurance needs. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
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Anh V Hoang

February 27, 2025

5  out of  5
rating by Anh V Hoang
"I had an excellent experience working with Ahmyah for my insurance needs."
We responded:
"We’re honored by your positive feedback! We agree Ahmyah is an excellent team member. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
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Adam Beck

February 12, 2025

5  out of  5
rating by Adam Beck
"Amazing service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance for your auto, home and umbrella. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
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Colton Porter

February 5, 2025

5  out of  5
rating by Colton Porter
"TJ was very helpful throughout the entire process. His emails were thorough and informative and he always kept in contact with prompt responses. TJ helped my family with saving money on home and auto while keeping the same coverages and on top of that helped us with our first mortgage protection/life insurance policy."
We responded:
"Thank you for taking the time to share your thoughts! We agree, TJ is great! We are happy he was able to help you with your Auto, Home and Life insurance. If you ever have any questions or need assistance, we’re here to help! Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
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Halima Abdi

January 10, 2025

1  out of  5
rating by Halima Abdi
"Kelly agency is a man named Tj with out telling me he get off my car ensurence and he charged me the first month and was driving my car with our ensurence I knew I have state farm ID car tell I download the app and we have only one car. Very Very bed that agency tj"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
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Elliot Kessel

January 6, 2025

5  out of  5
rating by Elliot Kessel
"Excellent customer service, good prices"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Lohmer

December 16, 2024

5  out of  5
rating by James Lohmer
"I had an exceptional experience working with Jiair Nelson at Kelly Swart's State Farm branch. A good friend referred me to Jiair after my rate through West Bend increased over $1,500. Not only was he able to save me a good chunk of change for the exact same home and auto coverage, his professionalism and knowledge about insurance policies were evident as he patiently explained my options and helped me choose the best coverage for my needs. Jiair's attention to detail and dedication to providing top-notch customer service truly set him apart. He took the time to answer all my questions, ensuring I fully understood my policy and felt confident in my decisions. His genuine care about making sure me and my family were sufficiently covered was apparent in every interaction. Throughout the process, Jiair was always accessible and responsive, making sure I had everything I needed. His positive attitude and friendly demeanor made the entire experience pleasant and stress-free. I am incredibly grateful for his assistance and would highly recommend Jiair Nelson to anyone looking for an outstanding insurance representative. Thank you, Jiair, for going above and beyond! You have earned my trust and loyalty."
We responded:
"We’re thankful for your feedback! We think Jiair is amazing. We are so happy to hear he was able to help you with your home and auto insurance and also saved you money. We look forward to working you and thank you for your business. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
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Matthew Rucker

November 1, 2024

5  out of  5
rating by Matthew Rucker
"Always helpful, professional and friendly."
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Andrew “Chai” Bakken

October 30, 2024

5  out of  5
rating by Andrew “Chai” Bakken
"Nothing BUT Amazing help, service and friendly to talk to."
We responded:
"Andrew, thank you for your 5-star review. We love to hear you are receiving amazing help. We strive to make sure every one of our customers is helped and gets the best service. Kelli Swart State Farm #CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor "
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Ellie Christian

June 18, 2024

5  out of  5
rating by Ellie Christian
"We love working with Kelli and her team! They have great rates and quick to respond to any questions and quotes!"
We responded:
"Ellie, Thank you for the 5-star review. We appreciate customer's feedback. We love working with you on your home and auto needs and happy to provide speedy quotes and responses. "
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Ashley Schouveller

April 30, 2024

5  out of  5
rating by Ashley Schouveller
"Zach was so quick and helpful when I contacted him to get new auto & home policy quotes. We are saving a lot of money each month switching to State Farm!"
We responded:
"Ashley, thank you for the 5-star review. Zach is pretty great and strives to provide quick and helpful service. We are so happy you are getting a better value on your insurance for your home and auto. "
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Lisa Zamberletti

March 20, 2024

5  out of  5
rating by Lisa Zamberletti
"My experience was great. It was quick and easy to switch my home and auto policies and I got a better price."
We responded:
"Lisa, thank you for the 5-star review. We love hearing the process to switch your home and auto insurance was quick and easy. Getting a better value is always great! Look forward to working with you."
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Tinna Ross

March 12, 2024

5  out of  5
rating by Tinna Ross
"Kelli and her team are top notch. They are very professional, informative and friendly. Highly recommend using this agency for all your insurance needs. They were able to find a plan for our special needs son that other agencies denied him based on his autism."
We responded:
"Tinna, thank you for the 5-star review. We appreciate your feedback and love helping you with your home and auto insurance needs. "
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Karen McCoy

March 8, 2024

5  out of  5
rating by Karen McCoy
"I have worked with Charlaine on Kelli Swarts team, and OMG she was wonderful. She answered all my questions and helped me even save some money on my policies. Highly, recommend her to anyone. So go see her. Thanks for everything Char."
We responded:
"Karen, thank you for the 5-star review. We appreciate customers feedback. Char is pretty amazing! We are so happy we were able to provide a great value on your insurance. We look forward to working with you in the future."
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John & Christi Tullbane

February 29, 2024

5  out of  5
rating by John & Christi Tullbane
"Kelli’s team has been great as we transitioned to State Farm. Our customer lead, Jiair, was phenomenal at customer service, working diligently to find insurance options that work for our family and saved us a lot of money!"
We responded:
"John and Christi, thank you for the 5-star review. We appreciate your feedback. We think Jiair is phenomenal as well:) We are happy we were able to provide a great value on your insurance."
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Daniel Olson

February 29, 2024

5  out of  5
rating by Daniel Olson
"Just signed a life insurance policy through Zach. I would highly recommend Zach & the team at Kelli Swart’s office, great experience and very knowledgeable."
We responded:
"Daniel, thank you for your review. We appreciate customer feedback."
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Andrew Benson

February 23, 2024

5  out of  5
rating by Andrew Benson
"Kelli and her team are top notch. They have excellent communication and only care about helping the client. I have worked with many agents, but none compare! keep up the great work!"
We responded:
"Andrew, thank you 5-star review. We strive to provide the best communication with our clients and vendors we work with on claims. "
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Zach Odegard

February 2, 2024

5  out of  5
rating by Zach Odegard
"I worked with Zach Cellette. He did a great job making sure I got the coverage I need. Best rates around. His team is saving me money. Would recommend getting a quote ASAP."
We responded:
"Zach, thank you for your 5-star review. We agree Zach is great. We are happy you got a better value on your auto insurance."
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Mitchel Hosley

January 31, 2024

5  out of  5
rating by Mitchel Hosley
"Very easy to work with and quick response times!"
We responded:
"Mitchel, thank you for your 5-star review. We are happy to hear you viewed the process as quick and easy. Have a great day!"
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Alexis Gomez

January 18, 2024

5  out of  5
rating by Alexis Gomez
"TJ helped us and he was a total rock star! Kelli and her team were great to me and my family! We are happy to be part of their team and now they service us with insurance. We saved good money 👍🏼 great work! And go see TJ. We also got some cool mugs"
We responded:
"Alexis, thank you for the 5-star review. We love working with you and your family on your home, business and auto insurance needs. "
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Andres Eduardo Gomez Herrera

January 18, 2024

5  out of  5
rating by Andres Eduardo Gomez Herrera
"Awesome team! Ask for TJ, great guy to work with. Amazing customer service! Very happy with everything. He was able to help us with all our needs"
We responded:
"Andres, thank you for your 5-star review. We agree TJ is great to work with. We are happy to hear we could help you with all of your insurance needs and look forward to continuing working with you. "
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Tammy Latour

January 16, 2024

5  out of  5
rating by Tammy Latour
"Called in to change a vehicle. Fast service. Very pleasant to talk with. Gave us some info on other products we are looking into. Very happy with Kelly and her team"
We responded:
"Tammy, thank you for your 5-star review. We strive to provide quick and accurate service on auto insurance. Have a great day!"
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narhabraham

January 16, 2024

5  out of  5
rating by narhabraham
"Excellent customer service and care. They go the extra mile to reach your satisfaction. T.J was awesome."
We responded:
"Thank you for your 5-star review. We strive to provide excellent customer service. We agree TJ is pretty awesome. "
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Kaycee Russ

January 12, 2024

5  out of  5
rating by Kaycee Russ
"They are so helpful, quick, personal, and efficient! Been with them for years without a single issue."
We responded:
"Kaycee, thank you for your 5-star review. We appreciate the feedback. We also appreciate your continued business. We strive to be quick and helpful with our customer's auto and home insurance needs. "
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Kathy Ruppe

January 12, 2024

5  out of  5
rating by Kathy Ruppe
"Char is amazing ! Very prompt and knowledgeable. Love working with her."
We responded:
"Kathy, thank you for your 5-star review. We agree Char is amazing! We love helping you with your home and auto insurance needs. "